Sixty minute concurrent sessions throughout the day, including topics within Education Abroad, International Student & Staff Services, International Enrollment Management, Teaching & Learning, and Leadership in the field of International Education. Check back as sessions will continue to be added. This schedule is tentative.


Check-In & Breakfast — 7:30 a.m. – 10:30 a.m.

Breakfast will be provided by IEI.

Sessions — 8:30 a.m. – 9:30 a.m.


Getting Students Ready for the World

Presented by Cindy B. McCarthy, Alberto Moreno-Melgarejo, Phuong Thai-Garcia


Ready for the World is a comprehensive project implemented by Kendall College to integrate real-world learning activities to help students develop the knowledge, competencies and values that help make them highly employable and successful in their careers in a global world. There is a specific initiative aligned with the project that encourages business and hospitality students at Kendall to engage with those at other Laureate International Universities located in Spain, Portugal, and Germany. By means of technology, students team up with classes overseas in synchronous or asynchronous sessions to work on collaborative projects.

Understanding American Culture: Tips for Reducing Culture Shock

Presented by Mary Evelyn Cesar 


Have you ever wondered what your international students were thinking?   How does culture play a role in the way we communicate with one another?  Through this interactive and humorous look at American culture, we will learn how to set our students up for success early in their acclimation to the U.S.  This session will seek to improve your communication skills, help you understand yourself and your students better and provide takeaways for your next orientation.

Beyond the Classroom: Infusing Service Learning and Study Abroad

Presented by Richard Johnson, Kathryn Pisco 


Global Service Learning (GSL) is a cross between study abroad and overseas volunteer service, and yet it is more than that! GSL is a way to engage our students in meaningful learning and growth in an international setting. GSL affords students the opportunity to serve another person and community. Students acquire linguistic and intercultural skills highly prized in the global workforce. Most importantly, GSL fosters compassion, empathy, and cultural-sensitivity. In the present climate of global violence and political intolerance, the world could use more of these qualities. Join us for a discussion of the concepts of intentional design, integrative learning, and life-long learning through GSL.

Recent immigration developments, issues, and strategies for international students and educators

Presented by Scott D. Pollock 


Attorney Scott D. Pollock will lead a discussion of changes in immigration policy, that include executive orders and memoranda regarding DACA, “extreme vetting” for certain immigrants and visa applicants, expansions of deportation authority, and proposed restrictions on F-1 OPT, H-1B or other non-immigrant visa holders.  Join in a discussion to provide practical advice for students, advocacy strategies, possible legal challenges to developments and proposals.  We will also identify available resources and organizations that educators and students can use for assistance or support.

Chinese International Student Challenges within the US Educational System

Presented by Peipei Gong, Katerina Roskina


In 2015/2016 over 30% of international students in the US were from China, totaling over 320,000 students that created or supported well over 100,000 jobs and contributed over $9 billion to the US economy. And yet this largest group of international students in the US is frequently underserved. Understanding what challenges they face is the first step to providing these students with the support and services they need. This session will focus on what challenges are most common for students from the Middle Kingdom and why, and on how to assist them in overcoming those challenges pre- and post-arrival on campus to help them make the best of their investment in US education.

Internship Opportunities with IEI

Presented by Marie Bushnell and Lily Huang 


Looking to expand your experience in the field? Break into the field? Want to learn what it takes for an organization like IEI to run? Join us for this session highlighting the opportunities available to intern with IEI. Hear a current intern speak on their experience and from the internship coordinator on how to take advantage of this opportunity.

Break — 9:30 a.m. – 10:00 a.m.

Sessions — 10:00 a.m. – 11:00 a.m.


Academic Support for Non-Native English Speakers

Presented by Jennifer Pope, Matara Wright


Second Language Speakers, even those who have demonstrated English proficiency, may still encounter difficulty in an English-dominant classroom: e.g., meeting deadlines for long papers, translating the exact meaning of thoughts, or taking exams without a dictionary/spell check device. SEVIS regulations allow for some RCL flexibility, but not all second language learners are international students, and their struggles may not be limited to the first term or year. This roundtable discussion will let professionals share experiences, highlight processes from their own institutions, and strategize ways to support students (and faculty) going forward. A literature review on the cognitive processing of bilingual learners will also be shared.

Putting Together the Puzzle Pieces of Faculty-Led Programming

Presented by Katie Burke, Samantha Potempa


How does one develop a successful faculty-led program? Now more than ever study abroad professionals are encountering challenges in the process: recruitment of both students and faculty, campus culture surrounding study abroad, funding, cannibalization of programs, etc. Bridging these gaps are critical for the success of education abroad at every institution and the development of a successful study abroad program. This session will present ways to overcome such challenges by examining the relationship of the provider and institution, as well as best practices surrounding faculty-led programming.

Government Resources for International Student Recruiting

Presented by Zhigang Ren, Debra Rogers


Debra Rogers of the U.S. Department of Commerce and Zhigang Ren of Illinois Department of Commerce will provide information and case studies on how Illinois colleges and universities can take advantage of the international expertise housed in the Chicago and overseas offices of their respective agencies. From advice on doing business in foreign markets to customized matchmaking and partner facilitation, don’t miss out on these free and almost-free resources! One or two Illinois university representatives will be invited to share their first-hand experiences.

How Video is Dominating Study Abroad Digital Marketing

Presented by Abby Baric, Kiah Zellner-Smith 


IES Abroad is one of the first study abroad providers to integrate video into its marketing strategy. Original video content has been published on the IES Abroad YouTube Channel since 2008 where there are currently 645,142 views to date. IES Abroad also created the Study Abroad Film Festival in 2014, the first online film festival for student-produced study abroad films. This session will discuss current video marketing trends, the importance of video in the study abroad industry and how to integrate video into marketing activities.

Student Exchange and Visitor Program (SEVP)

Presented by Saskia Hofman, Kelly Pilleux-Petronia


Student and Exchange Visitor Program representatives will discuss program updates and reminders, recent webpage enhancements and available resources for DSOs and international students.

You are Welcome Here: Student and Community Buddy Programs

Presented by Geet Vanaik, Rebecca Kehe 


Creating a welcoming and supportive community for international students on our campuses is a more important mission than ever for universities across the United States. In this session, we will share the programs we have implemented at SIUE and UMSL to build that campus and community support. You will learn about SIUE’s International Hospitality Program that engages staff, faculty, and community members to be friendship families to international students. You will also hear about the student buddy program at UMSL that serves as a welcoming program to campus and a peer mentor opportunity. We will discuss the benefits of having a friendship family program on campus and compare it to a student-to-student based buddy program.

Break — 11:00 a.m. – 11:30 a.m.

Sessions — 11:30 a.m. – 12:30 p.m.


Rethinking Recruitment and Agent Engagement

Presented by Brittany Kirby, Rachel Ross 


Independent research shows that 33% of all Undergraduate International Students currently in the USA employed the services of an agent in their application process (this figure is almost 60% among students from China). However, the relationship between students and agents is something that many US schools are only just beginning to understand, while the process of managing agents is quickly rising as an integral part of any successful international marketing strategy. This session will look at best practices in working with recruitment agents; how to engage the right international partners for your school, and outline key strategies in managing them. The session will also offer a US educator perspective.

Now Boarding International and Study Abroad Student Connections through Programming and Social Media

Presented by Marc Davidson, Anna Moorhead


Wondering how to connect your international and study abroad student populations together in order to foster cross-cultural experiences on and off campus? Learn how to utilize both on-campus and off-campus resources for programming and social media to engage students in developing connections, friendships, and learning about other cultures. The cross-cultural programming and social media posts are great tools for international student retention and prospective study abroad student’s decision making process.

IEI Mentorship Opportunities

Presented by Patricia (Patty) Jones, Sara McGuinn 


IEI is in its third year of its Mentorship Program, and we want YOU to be a mentor or mentee! Come to this session to find out about the one-on-one program model as well as the newest offering for this year, themed group mentorship cohorts. The Mentorship Program co-chairs will introduce the structure of the programs, the application process, and brainstorm with participants ideas that can be used in the mentor relationship. We will invite current mentors and mentees in the program to attend and share their experiences during the session.

Staying Centered While the World is Spinning

Presented by Tatyana Fertelmeyster 


Whether you find yourself affected by political events, by tensions in your community, workplace, or family – we invite you to take a deep breath with us. And, if your job or your role calls for leading others we invite you to put your oxygen mask on first. You will be better at leading others when you effectively lead yourself.

This session introduces a step-by-step approach to staying centered while the world is spinning. Personal Leadership allows one to be mindful and creative while operating under stress and pressure. PL is built of six practices that people of different cultures, professions, and generations can easily relate to. When intentionally practiced, PL offers you skills invaluable both professionally and personally.

Effective Tips and Tools to Enhance Your Global Mindset

Presented by Cynthia Nerangis 


The session will provide you with tips and tools to enhance your global mindset and to improve your cultural competency whether you are working locally with students and faculty, counseling international students at your university, or leading a group of students on programs abroad. The tools offered can also be applied as a guide for students preparing to enter a study abroad program.

Participants will engage in an interactive session and share best practices from their own experiences during a group exercise. The session will provide participants with a takeaway to strength one’s own cultural competency capabilities, to enhance individual adaptability, and to engage one another in how to grow your global mindset as individuals and as an organization.


Lunch — 12:30 p.m. – 2:00 p.m.

Lunch will be provided by IEI.

Sessions — 2:00 p.m. – 3:00 p.m.


Immigration Trivia – Test Your Immigration Knowledge

Presented by Kara Johnson, Theresa Johnson, Clare Lake, Kathy Smid, Bob White


The hosts will challenge audience members on their immigration knowledge of current F-1, J-1 and H-1B regulations, processes and procedures. Audience members will get to see the percentage of other members who agree and disagree with their answers. Members with correct answers may have the opportunity to win valuable prizes.

Verification Resources for International Credential Evaluation

Presented by Karin Christoph Brown, Timothy J. Kell, Katerina Roskina


Build credential evaluation confidence as well as your resource library! Credential evaluation experts share best practices and invaluable verification tools and resources, helping you swiftly and assuredly identify and confirm authentic academic credentials.

Diversity vs. Inclusivity: A Study Abroad Dilemma

Presented by Hernando Sevilla-Garcia


Despite the current trend of increasing diversity throughout study abroad, major obstacles persist when it comes to integrating minority students into international academic programs and extracurricular activities. This session will look beyond statistics and data in order to highlight how institutions of higher education often fall short of diversity goals. By focusing on pre-departure information, on-site training, and re-entry activities attendees will see how integration of minorities in study abroad and effective implementation of a diversity plan is a multi-step process.

Four-Phase Development Model of International Student Success

Presented by Xiao (Lucas) Chen


This presentation will fits those who are exploring the critical question: How to design comprehensive organizational interventions to facilitate international students’ success? Established on an synthesis of theories in cross-cultural communication, student development, and leadership coaching, this model visually deconstructs the navigation experiences of a typical international student in the U. S. into four developmental phases: (1) Cultural and social adjustment; (2) Self-reliance; (3) Global leadership; and (4) Professional preparation. The presenter will illustrate the definitions, measurements, methods, and exercises related to each phase, and assist the audience in improving their practices in their own institutions.

The Power of Student Stories in Study Abroad Marketing

Presented by Abby Baric, Madeline HahnMarlowe Padilla


At IES Abroad we’ve found that the best marketers for our programs are our students. First-hand, real-life experiences told from a student’s perspective – using their words and their imagery – speaks the loudest and resonates with prospective students and alumni. Today, college students don’t respond well to “traditional” marketing; therefore, continuously thinking of creative, engaging ideas is the key to success. This session will examine the value of student stories and how to integrate them into marketing activities.

Best Practices in International Student Orientation

Presented by Mary Yeboah, Lily Huang, Briuanna Antoine


This session will include a variety of practical strategies for facilitating effective International Student Orientation. Areas of focus will include both undergraduate and graduate students within large and small institutional settings. The theoretical underpinnings of the strategies provided are drawn from the wide body of literature on international student engagement in higher education.


Break — 3:00 p.m. – 3:30 p.m.

Sessions — 3:30 p.m. – 4:30 p.m.


Advocating for International Higher Education in the Trump Era

Presented by Stephanie Brown, Mischa Kasperan


For years, NAFSA’s Advocacy Day has brought together international education advocates from all over the nation in an effort to educate Congress on the value of a more globally engaged United States. These efforts are now more important than ever and we need your help! Please join us for an informative session where participants will hear from a seasoned and first-year advocate on their Advocacy Day experiences, gain resources for state-level advocacy and receive details on how to become a part of Advocacy Day in 2018. Participants of all professional levels and backgrounds are welcome!

A New Model for Career Services for International Students

Presented by Un Yeong Park 


Most of international students grew up in learning environments that may be different from the U.S. In order to obtain the best learning outcomes, career service professionals working with international students need to consider different learning styles of international students. This approach may be more making sense as more international students consider going back to job markets in their home countries. This presentation will introduce a career certificate program, an alumni networking event, and a global career series that the University of Illinois Career Center runs with this culturally- embedded approach.

Strengthening Professional Capacity for Enhanced Student Success

Presented by Chris Deegan 


International education is often considered a sub-set of the higher ed landscape. Student participation data clearly indicate the low level of priority placed on this activity nation-wide. The foundation of this session will explore how we identify ourselves as international education professionals and what pedagogies inform and guide our work with faculty, students, and staff colleagues. From that identity ownership position, we will consider four questions: 1. What are we trying to accomplish? 2. What is the meaning and purpose of our work? 3. What do we want students to learn… and how will we know they learned it? and 4. Why is curriculum integration important?

From Study Abroad Experiences to Concrete Skills

Presented by Elena Taryor


For students to realize the full benefits of study abroad, they have to be able to translate their experiences into concrete skills. This workshop will introduce a unique model for student reflection called the “Study Abroad Skills Inventory Tree.” Participants in this interactive workshop will discuss the model as it relates to seven core re-entry tasks. Our goal is to help students understand their skills better in context, so they can make smarter choices about their next steps after study abroad and write stronger resumes. By the end of the workshop, all participants will have a self-study tool they can use during their next re-entry orientation.

The Use of International Virtual Teams to Teach Cross-Cultural Management

Presented by Tim Goines


With advances in technology, many U.S. colleges and universities have launched long-distance learning programs. However, the use of virtual teams outside of computer science programs is still relatively new. This presentation examines the challenges and opportunities of utilizing international virtual teams to teach cross-cultural management. Students in the United States were teamed with students in Vietnam to analyze, write and present a business case. Communicating through various technologies such as e-mail, Instant Messenger, Facebook, Skype, Google Hangout, etc. the students worked together in virtual teams to complete the task. This presentation will examine the benefits and some of the issues that arose during this project and offer suggestions to people offering a similar course.

IEI-Sponsored Reception at Jerk Jamaican Modern Grill — 5:00 p.m. – 7:oo p.m.